Our company
Achieving the highest standards
Our ideologies at Exellence Care Oxford are based on providing profesional , authentic customer centred service.
Commitment to improvement
As a responsible company we are dedicated to improving the quality and range of service we provide to every individual on a regular basis from supporting our carer to achieving advanced qualifications in care.
Maria F Mutsunge
( Company Director )
My Qualifications
I have a BA (Honours) in Health and Social Care, a FAQ Level 5 Diploma in Leadership, HABC Level 3 Diploma in Health and social care Adults, Dementia Awareness Level 2 and NVQ Level 2.
I have worked in this sector for 21 years. Motivated and driven to provide excellent support for individuals in need of care and assistance with day-to-day living. Building positive relationships between service users, staff and family members is my top priority. I love setting goals and ticking of the list which gives me a great satisfaction. I typically resist the temptation to quit when obstacles, interruptions or difficulties momentarily break my concentration. I willingly devote hours, energy and exert extra to my work.
Achieving the highest standards
Our ideologies at Exellence Care Oxford are based on providing profesional , authentic customer centred service.
Commitment to improvement
As a responsible company we are dedicated to improving the quality and range of service we provide to every individual on a regular basis from supporting our carer to achieving advanced qualifications in care.
Excellent staff training
Our professional and experienced staff offer high quality personalized service for the elderly and adults over the age of 18. Our training procedures are developed to exceed regulatory standards through continued training and development, we ensure the highest quality of care is both met and maintained with respect and dignity.
1. Work, training, learning and development programme
- Induction
- Care certificate
- Mandatory training
- Advanced care training
- Sponsored care training
- Management development programme
2. Sponsored care development
Induction orientation
Our induction orientation starts on day one and ensures that new staff adjust to their roles and gain the required knowledge and competence as quickly as possible.
3. Advanced care training
Provides specialist care training tailored to our clients’ needs and a pathway to Level 2/3 QCF in health and social care for our employees.
Modules:
- Dementia
- Pressure ulcer prevention
- Palliative and end of life care
- Medication management
- Mental health awareness
4. Staff sponsored development
Our objectives:
To provide a career progression pathway for our staff.
To deliver Level 2/3 QCF and apprenticeship in health and social care.
5. Care certificate pathway
Our care certificate course will take place via E-learning.
- Infection prevention and control
- Understand your role
- Your personal development
- Equality and diversity
- Duty of care
- Work in a person-centred way
- Communication
- Privacy and dignity
- Fluids and nutrition
- Safeguarding adults
- Basic life support
- Health and safety
- Handling and confidentiality of information
- Awareness of mental health, dementia and learning disabilities
Self-employed Live-in Carer’s placed though our introductory service are responsible for funding and ensuring their own training is kept up to date.
6. Mandatory training pathway
Objective to deliver refresher and top up training to ensure that staff have the skills and knowledge.
- Basic life support
- Medication management
- Moving and handling of individuals and loads
- Infection prevention and control
- Health and safety
- Safeguarding of adults
- Food safety Level 1
- Fire safety
Our testimonies
04.2021
I cannot speak highly enough about the care my mum received from Excellence Care Oxford for the best part of 2 years. Let me start with the official staff they provided round the clock care for my mum who was suffering with dementia. The care was thoroughly professional they created a comprehensive care plan. We feel completely blessed to find this level of care for my mum and do not know what we would have done without Excellence Care Oxford and staff looking after her.
06.2013
Florence cared for my mother for 3 years. My mother was in the final stage of dementia when Florence came to care for her. She was very thin weighing less than 8 stone and unable to eat normally. Indeed, her doctor had indicated that, because my mother had stopped eating and drinking properly, she was likely to die within 5 weeks. Florence was able to unsure that my mother was able to restore some communication. I turn my mother became calm and slept normally at night.
12.2021
Excellence Care Oxford cared for my 98-year-old father for 3 years. We would like to thank you for the amazing support you have given to our dad and family.